We have been bringing our vehicles to Stuart Rolfe for several years now. Two things consistently stand out. First, is the level of service. When I can't fix the problem this is where I go. The folks at Stuart Rolfe are consistently reliable in correctly diagnosing and repairing the problem. If there is ever a problem after repair, they stand by their work. Second, honesty. This has become a very rare commodity in our society. Stuart and his staff have very rightly earned my trust and respect. When your family's safety is at stake, it is critical to have people you can count on to give you honest answers and fix your car right. Some shops take a shotgun approach and replace parts until the problem is fixed. This has not been my experience at Stuart Rolfe. There is a lot of value in paying only for the parts and labor needed to correct the problem. This is the shop I recommend to my friends and family. - Tom G. (5 star review on Yelp)
This review is long overdue. The owner, Stuart, has taken great care of me and my family's cars for 25 years. He's very honest. Many times he's told us that some part we thought needed replacing was actually good for awhile longer, saving us money. So when he says something does need to be repaired or replaced, it does. And if there's something his shop doesn't do, he gives great referrals. - JD S. (5 star review on Yelp)
Had trouble finding a place to do some welding on my girlfriend's Jeep, the frame needed some patchwork done and these guys came through in a pinch when I just happen to drive by! Great service would go there again! I highly recommend them. - Johnny F. (5 star review on Yelp)
Not able to get in early in the morning but hoping to get an exhaust system issue fixed in time to go to a front end shop for an alignment issue. Stuart didn't bat an eye, was able to get us in, get us going, & for a reasonably priced repair in almost no time. Wouldn't hope to be in the same circumstance again but super glad to know what a great place to come to for great service like that. Thank you, Stuart! - Goober F. (5 star review on Yelp)
My family has been taking our cars here for years. They always do an outstanding job. As a female going into a car shop (not knowing much about cars) I was expecting to get hustled. However, at Stuart Rolfe that was not the case. I was treated with respect and given an amazing deal. They had my car up in running in 40 mins. flat. Stuart Rolfe holds a very high standard for customer service and have earned their merit honestly. - Sable G. (5 star review on Yelp)
"A great, honest place to take your car. They get the work done fast, but if you have to wait a few minutes, they have a big TV and WiFi." -Ryan Hooley
"My entire Richmond family have been going to Stuart Rolfe Muffler and Auto for decades. Always receive great service and always honest. I never feel like I've been ripped off! Go here! These guys are great!" -Connie R.